Sms not display in pop-up

[iChapti]

Sms not display in pop up view

[kpsince1999]

Search in settings floating notifications > select smart pop-up view > go to included apps > enable messages for pop-up view

[MAHESAMSUNG]

Pl say the device name...

[iChapti]

Samsung galaxy note 9

[cs-member13]

Dear Samsung Customer,

Greetings from Samsung Customer Support!

Thank you for sharing your concern. We acknowledge your query and apologize for the same. And please follow the easy troubleshooting steps which might help to solve the issue.

1 Search in settings floating notifications
2 Select smart pop-up view
3 Go to included apps
4 Enable messages for pop-up view

In case the issue still occurs. Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Ask questions).

Thank you for writing to us.
Warm Regards,
Samsung Customer Support.