Design & UI : Every time I’ve to apply a Launcher just to hide the default Samsung icons. I am sorry, but that’s the truth. The design of Samsung software interface is so basic, that I feel like being in 90's.
Google’s original OS UI / design is really very attractive & same applies to iOS also especially since iOS 7.
Samsung phones are so advanced with technology, screen, resolution but on other hand I’m really disappointed with the UI / design (especially designs of Home screen icons, Calling screen, Messages app etc.)
Also I seriously could not understand what the Samsung theme park is intended to do !! The designs are seriously very very cheap looking.
On every new OS update, I expect the better look, but still till date it looks very basic. I Request Samsung to revamp (give rebirth) the whole/complete design of User Interface.
AppStore : App store gets stuck after opening & especially after tapping on ‘Install’ button. This happens even after updating to the latest Android version 11. The experience is not at all smooth on Appstore.
Settings search: Search function in Settings is too slow, takes around 5 seconds from day one. I don't know what's the use of RAM upto 12GB ??
UI design. Okay. But doesn't that depend on personal preferences? I have seen a very few people complaining about this. Which means the majority is satisfied. So, Samsung cannot change the UI design just because few people hate it. And Theme park let's you make your own theme, so if those are cheap looking, you are at fault. And yes, its the beauty of Android that you can use launchers to change the look and feel of your device, so you can do that.