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Original topic:

Screen bleeding issue due to heating problem in galaxy note 10 lite

(Topic created on: 09-21-2020 12:26 PM)
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RajanSingh1
Active Level 1
Options
Galaxy Note

I have samsung galaxy note 10 lite. within last 8 days , i'm facing screenbleeding issue in the screen. I visited to samsung service centre then they told me that it is due to imapct but there is no any single mark on the phone which can show that it is done by a physical impact. they are denying to claim warranty. what should i do?WhatsApp Image 2020-09-21 at 11.46.06 AM.jpegWhatsApp Image 2020-09-21 at 11.46.07 AM.jpeg

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23 Comments
pandatabhi
Active Level 5
Galaxy Note
it seems like any liquid damage has occurred have you sanitize your phone with some alcohol based sanitizer
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RajanSingh1
Active Level 1
Galaxy Note
no, i never did so.
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RajanSingh1
Active Level 1
Galaxy Note

they are also telling me for liquid damage

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Ehsank
Expert Level 5
Galaxy Note
better to visit service centre
RajanSingh1
Active Level 1
Galaxy Note

they are not helping,jst saying that it is a impact damage

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Ehsank
Expert Level 5
Galaxy Note
no help, this is too bad
Solution
Ehsank
Expert Level 5
Galaxy Note
go to this link and lodge ur complain to Samsung first

https://contactus.samsung.com/customer/contactus/formmail/mail/MailQuestionProduct.jsp?SITE_ID=50&si...

then send email to service head

servicehead.in@samsung.com
Blackwinter
Active Level 9
Galaxy Note
heating me yeh nhi hota.
Ehsank
Expert Level 5
Galaxy Note
yes its not due to heat