Screen Multi touch issue

[ShubhamThaker]

I'm facing, multiple touch issue in Note 10 plus. Screen is not recognising more than two finger touch. I found this issue from PUBG. I play 3 finger in PUBG, but from yesterday I'm facing this issue. If anyone have faced this issue and got solution, please let me know.

[vicke]

this is resolved in june update. is it after june update

[cs_member10]

Dear Samsung Member,

Greetings from Samsung Customer Support!

Please be assured and to resolve "Touch" issue kindly follow the given below steps:

1) Safe mode:-Power off the device > Press and hold the Power key for one or two seconds to turn on the device > When the Samsung logo appears, press and hold the Volume down key.
Note :-To exit safe mode restart the device .

2) Reset the device: -Kindly create data backup of your device via SMART switch mobile application or http://www.samsung.com/in/support/smartswitch pc suite.

Tap on Settings>Tap on General Management>Tap on Reset.

If the issue still persist, kindly register your concern in Samsung Members app (Samsung Members app > Get help > Feedback > Error report/ask question).
Note: Please send device log files within 15 minutes of issue occurrence along with the exact issue details.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

[Samsunger]

facing similar issue on S8 plus

[Ranjisingh]

Same problem multi touch not working