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11-12-2020 08:47 PM in
Galaxy NoteYes, my note 9 also got the discoloring issue, and is very annoying. This obviously is some software update issue that either samsung engineer didn't test it probably, or just purposely making it so forcing user to change the phone?
Samsung should immediate release a software fix, or else, they are really testing their customers patience. Me and my family have been using Samsung phone for years. However, i am rather disappointed to see its later generation phone keep having problems.
No, if i going to change the phone to fix this problem, it will not be a Samsung phone. So please fix this problem, or risk losing customers forever, and possible collective lawsuit.
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11-14-2020 12:36 PM in
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11-14-2020 05:27 PM in
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11-20-2020 07:57 PM in
Galaxy NoteDear Samsung Member,
Greetings from Samsung Customer Support!
We apologize for the inconvenience caused to you. We would request you to kindly send us the screenshot, video and error log file with in 15 minutes of issue occurrence through error report section from Samsung Member Application:-
Samsung member application > Click on get help > Send feedback > Error report, so that we can help you out with this.
Thank you for writing to Samsung.
Warm Regards,
Samsung Customer Support
