Original topic:

Samsung Note 9 display issue

(Topic created on: 08-10-2020 03:18 PM)
810 Views
sauravkeshari
Beginner Level 3
Options
Galaxy Note
Hi Team,

After update my screen is fluctuating.please help me to fix this issue on priority 
15 Comments
gyanobaba
Beginner Level 2
Galaxy Note
same problem in my s9 .. samsung **bleep** when it comes to resolving issues or creating a robust product. I'm 100% sure that this screen is gone and the new display costs around 13k it's just 1.5 year old phone and now I have to deal with this.
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Prem11Singh
Active Level 1
Galaxy Note
I am facing the same issue after update. My display gone completely Green
Plz help me is the software issue or hardware
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AK0101
Active Level 6
Galaxy Note
All indian Users of Note 9

Please follow this link to escalate to CEO help desk

https://www.samsung.com/in/support/write-to-our-ceo/
cs-member13
Expert Level 4
Galaxy Note

Dear Samsung Member,


Greetings from Samsung Customer Support!


To resolve the issue kindly follow the given below steps:-


1. Check device in safe mode:- Press and hold the Power key, when Power off icon appears >Press and hold the power off icon.
Exit safe mode: Hold the power button and select restart on the device.


2. Reset the device:- Settings >General Management > Tap on Reset.
Note: Before reset make sure to have back up of the data via Smart Switch Mobile App
(Install Smart Switch App > Open > Click on Memory Card Icon >Back Up option > Choose the data for Back up > Back Up).


If the issue still persist, kindly register your concern in Samsung Members app (Samsung Members app > Get help > Feedback > Error report/ask question).
Note: Please send device log files within 15 minutes of issue occurrence along with the exact issue details.


Thank you for writing to Samsung.


Warm Regards,
Samsung Customer Support

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sauravkeshari
Beginner Level 3
Galaxy Note
Hi All,

I tried everything but still issue persist please help me on this
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Shreyask
Beginner Level 2
Galaxy Note
Same happened on my note 8.
Its due to adaptive brightness.
Go outdoors in full sunlight and check for the tint.
if its gone then turn off the adaptive brightness settings.
worked for me.
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