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05-10-2020 11:21 AM in
Galaxy NoteMy 3 months old , Samsung galaxy note 10 + battery charging is very slow.
My fast charging mode is ON.
It takes approximately 5 to 6 hours to recharge.
I already checked cables and charger for any damage, it is all OK.
I also tried fast charging ON and OFF. No use.
During fast charging it shows 1 hour 6 min for full charge, but takes almost 5 to 6 hours.
Sometimes just with mobile charging wire but no power supply to mobile, still shows mobile charging.
Do something, its very weird for a Samsung flagship mobile like this.
Regards
George
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05-10-2020 06:47 PM in
Galaxy Noteposted here for solutions without any factory reset, may be software issue or patch issue or something else.
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05-10-2020 07:04 PM in
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05-10-2020 08:41 PM in
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05-11-2020 04:57 AM in
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05-11-2020 04:57 AM in
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05-12-2020 01:54 PM in
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05-12-2020 05:32 PM in
Galaxy NoteDear Samsung Member,
Greetings from Samsung Customer Support!
Kindly follow the below mentioned step to improve the performance of the device:
Check device in safe mode: Using Safe Mode on a Samsung phone or tablet allows you to force the device to run the essential operating system, and disable most 3rd party applications.
Enter safe mode: Press and hold the Power key, when Power off icon appears.>Press and hold the power off icon.
Exist safe mode: Press volume down and power key simultaneously for 5 seconds to restart the device.
Note: If your device functions correctly in Safe Mode, it is most likely that the issue lies with a 3rd party application that can be uninstalled to resolve the problem.
For further assistance, register your concern in Samsung Members Application (Samsung Members App > Feedback >Error report > Attach log file for any issue)
Thank you for writing to Samsung.
Warm Regards,
Samsung Customer Support
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05-13-2020 08:47 PM (Last edited 05-13-2020 08:50 PM ) in
Galaxy NoteI did it as u say.
In safe mode , I charged.
It took me 1 hour and 30 minutes to charge from 50% to 100%.
My two years old phone (Vivo) charges faster than Note10. And its not fast charging type.😅
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05-17-2020 08:45 PM in
Galaxy Note