Original topic:

SPen

(Topic created on: 05-14-2022 07:42 PM)
145 Views
SaikiaManash
Active Level 5
Options
Galaxy Note
After more than a year passed, I am facing issue with the spen . Till now not solve. It is not charging and air gestures are not working. Only writing is working.

By frustration, today I broke it. 

If I buy it again, from where I can purchase? Any links plz.
3 Comments
uday2307
Active Level 3
Galaxy Note
Backwas everyone facing this after 1year of usage dnt buy unless if it's mandatory for u
cs_member8
Moderator
Moderator
Options
Galaxy Note

Dear Samsung member,

Greetings from Samsung customer support.

Thank you for sharing your concern. We acknowledge your query and apologize for the same. And please follow the easy troubleshooting steps which might help to solve the issue.

How to Reset S Pen
Please follow the below steps:

Step1: Navigate to the Apps screen and tap on Settings.
Step2: Tap on Advanced features.
Step3: Tap on S Pen.
Step4: Tap on Air actions.
Step5: Tap on More.
Step6: Tap on Reset S Pen.

In case the issue still occurs. Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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SaikiaManash
Active Level 5
Galaxy Note
This is not the perfect solution. It is unable to track
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