Original topic:

SLOW CABLE CHARGING (OR) FAST CHARGING NOT WORKING AFTER RECENT UPDATE?

(Topic created on: 06-05-2021 01:44 PM)
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Active Level 6
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Galaxy Note
Hello All, After recent update Fast Charging is not working properly. Sometimes it is showing Fast Charging but mostly it is showing as Cable Charging only.
I tried with Reset Settings & Restart the device but no luck.
Wanted to buy new Charging Cable and Adapter. Can anyone share the sources where we can buy original charger and cable?

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Showing Fast Charging Sometimes


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9 Comments
prabhat_F62
Active Level 4
Galaxy Note
You may have other cables lying around. Just try another cable and see, if it works properly then the cable is damaged and if it doesn't then it is a bug.
VinayJadhav
Active Level 5
Galaxy Note
Most of the time it is cable issue. Try it from local shop but with branded cables only.
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Active Level 6
Galaxy Note
Can we use other cables? Won't it damage charging port?
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VinayJadhav
Active Level 5
Galaxy Note
Go for a good quality only. It does not damage phone. I have changed and working perfect.
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Bharathi_0
Active Level 7
Galaxy Note
You can try buying new adapters and cables from local shops. Buy branded ones only. Or you can buy Samsung 45w adapter from Samsung.com

open the link below to check
https://www.samsung.com/in/mobile-accessories/charger-ta845-ep-ta845xbngin/
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Active Level 6
Galaxy Note
Thank you
Bharathi_0
Active Level 7
Galaxy Note
Welcome and if my comment helped u accept my comment as solution by clicking 3dots beside my comment....
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Bharathi_0
Active Level 7
Galaxy Note
You may give error report in 'get help' option in Samsung members app. Click on battery/charging option and describe what issue you have faced .... Hope this helps and if my suggestion helped accept my comment as solution by clicking 3dots beside my comment.....
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cs-member13
Expert Level 4
Galaxy Note

Dear Samsung Member,

Greetings from Samsung Customer Support!

Please visit this mentioned link to resolve your charging related issue: https://www.samsung.com/in/support/mobile-devices/battery-not-charged-charging-related-issue/#:~:tex...

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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