Original topic:

5G not working

(Topic created on: 12-26-2022 04:13 PM)
495 Views
aamirkhan1436
Active Level 3
Options
Galaxy Note
I have Samsung Galaxy Note 20 Ultra why is 5g not supporting is anyone else facing this issue or did Samsung fooled us by charging extra money for 5g and without giving us the 5g hardware.
7 Comments
uttamsarker
Beginner Level 5
Galaxy Note
Very nice phone!
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ajitsaria
Active Level 10
Galaxy Note
Even the December 2022 update released is without 5G support. 


I have registered a complaint for 5G update not provided and hence 5G not working at National Consumer Dispute Resolution via Twitter


https://twitter.com/aajitsaria/status/1607396045608357891?s=20&t=GeXd2DbOdxldPVYU6baTEw


Please open the above link and like and retweet.
0 Likes
RahulSirsat
Active Level 5
Galaxy Note
Is December update released for note 20 ultra??
0 Likes
aamirkhan1436
Active Level 3
Galaxy Note
Nope just now received November security patch
RahulSirsat
Active Level 5
Galaxy Note
Received on mine as well.
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pro0802
Active Level 2
Galaxy Note
The update is still with sa jio 5g
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cs-member11
Moderator
Moderator
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Galaxy Note

Dear Samsung Member,

Greetings from Samsung Customer Support!

Thank you for sharing your concern. We would request you to register your concern in Samsung Members Application. So, that our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report).

Note. please attach the error log file within 15 minutes of the error occurring.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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