Original topic:

SCREEN DISCOLORATION BUG

(Topic created on: 05-19-2020 10:14 AM)
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Channn
Active Level 1
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Galaxy Note

Does anyone here experiencing screen discoloration after software update? I'm using Note 8 and i'm experiencing yellowish/greenish discoloration. I found out a lot of note 8 and 9 users are experiencing this and SAMSUNG has yet to respond. PLEASE FIX THIS BUG SAMSUNG

3 Comments
mk99
Active Level 6
Galaxy Note
me too
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Samsung_Support3
Moderator
Moderator
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Galaxy Note

Dear Samsung Member,

 

Greetings from Samsung Customer Support!


Please perform the below mentioned step to resolve the issue:

 

Check device in Safe Mode.
1. Press and hold the Power key, when Power off icon appears.
2. Press and hold the power off icon.
To exit safe mode just restart your device.

 

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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Aquas74
Beginner Level 2
Galaxy Note

I'm having the same issue.. can you please tell me what can I do after putting my phone in the safe mode?? You didn't say anything else.

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