Original topic:

S-pen stop working automatically. After Software Update.

(Topic created on: 01-22-2022 09:50 PM)
307 Views
SyedMuneerHasan
Beginner Level 3
Options
Galaxy Note
Note 10 + was asking for software update. And after this update it stopped working. And the interface has also changed. Which is not good enough. If possible so just downgrade the interface, toolbar.
6 Comments
Galaxy Note
I have not faced issues when upgraded to One UI 4.0
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Anonymous
Not applicable
Galaxy Note
reset your device factory default. Or Visit nearby service centre!
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ShivanshuMot
Active Level 1
Galaxy Note
S pen is disconnected and unable to connect. Since Nov or Dec 2021 the issue is there. I have seen many users reporting the same, it has to be a bug, please provide a patch @samsungindia
cs-member13
Expert Level 4
Galaxy Note

Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and apologize for the same. Please perform the below mentioned steps to resolve the issue:

* To Reset S Pen - Insert the S Pen into the slot. Then, open the S Pen remote setting screen and tap More → Reset S Pen.

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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Galaxy Note
Please check out the link and share your experience here
https://www.samsung.com/us/support/troubleshooting/TSG01001833/
Please click the 3 dots on my post and select accept solution if you feel this is helpful
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cs-member13
Expert Level 4
Galaxy Note

Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and apologize for the same. Please perform the below mentioned steps to resolve the issue:

* To Reset S Pen - Insert the S Pen into the slot. Then, open the S Pen remote setting screen and tap More → Reset S Pen.

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

0 Likes