Original topic:

S pen disconnect automatically

(Topic created on: 01-20-2022 11:50 PM)
425 Views
shounak3
Beginner Level 2
Options
Galaxy Note
After software update I am facing SPEN disconnecting automatically and evenmore I am not able to properly connect the SPEN, S PEN Air action is not working properly after that UPDATE android 12.

Kindly resolve the concern

Regards
Shounak



4 Comments
ShivanshuMot
Active Level 1
Galaxy Note
Same issue
0 Likes
Galaxy Note
Please check out the link and share your experience here
https://www.samsung.com/us/support/troubleshooting/TSG01001833/
Please click the 3 dots on my post and select accept solution if you feel this is helpful
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cs-member13
Expert Level 4
Galaxy Note

Dear Samsung member,

Greetings from Samsung customer support.

Thank you for sharing your concern. We acknowledge your query and apologize for the same. And please follow the easy troubleshooting steps which might help to solve the issue.

How to Reset S Pen
Please follow the below steps:

Step1: Navigate to the Apps screen and tap on Settings.
Step2: Tap on Advanced features.
Step3: Tap on S Pen.
Step4: Tap on Air actions.
Step5: Tap on More.
Step6: Tap on Reset S Pen.

In case the issue still occurs. Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

0 Likes
shounak3
Beginner Level 2
Galaxy Note
The issue remains the same..i have again reported the same in error report with relevant screen shot as well
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