Complaint: samsung ignoring the green line issue. Comapny Software update !

[sakuya_bob]

Samsung note 20 ultra 5g i bought this phone in the year 2020. Now,
I am getting many vertical green lines. After 2 yrs of buying automatically getting these hardware problems ,with every update , it increases and increases covering the screen. The bad quality Samsung product. Total waste of money. They are not taking responsibilities just ignoring them by saying some tiny tiny dents on the back of the mobile. It's not related to that. It's an obvious software update fault. If anyone is getting this, please report to the consumer helpline app. Explain to them properly that they will help you to some extent. The company will ask for money to repair it but it is not your fault so never pay them ,explain the company's software fault to them properly. They will call you with in 3 days. Even jio 5g is not working where as in this phone name there is 5g. I bought 2020. I am totally struck too many issues.

Please refer my other community post for other soln related to this topic. I am sure it will be helpful.👈

[sachinishere]

Same happens in s21 plus also bro, they think we won't complain much and simply leave after some try

[sakuya_bob]

Better u write grivience on national consumer helpline. And attach bill and mobile photo . Fill the form I am sure u will get some response from them . They may repair ur phone for free. For more information check out my other comments of today.

[cs_member10]

Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and apologize for the inconvenience caused to you and will surely assist you regarding the same. We would request you to register your concern in Samsung Members Application. So, that our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Support> Ask question > Type your query > Send).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

[sakuya_bob]

Did all this several times, doing all this since past 4 months. No use. They are just asking money repair 24000. Already this 1.5 lakh. Still no jio 5 g services since 2020. Green covering screen.

[sakuya_bob]

Is this comapny have some sense,they should acknowledge this increasing rare issue and repair free of cost.

[Members_j1A1S6i]

After an update yesterday i face a green line problem on my front display..

[Ani0815]

After the update i am facing green line issue in my handset display between 19 july. And ignore this issue samsung and not provide me a resolution

[sakuya_bob]

my other community post might help u.

[Shish76]

Same here
The service of the company is bad.now i am not using samsung in the future. This is the only option left.