frozennuts
Active Level 1
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Galaxy Note
Galaxy note 9, spen remote not working after april 2021 security update. Anyone facing similar issue? 
10 Comments
Muhammad Nuhin
Active Level 4
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Galaxy Note

Air action is not working after installing April 2021 security patch in my Note 10+.

frozennuts
Active Level 1
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Galaxy Note
Same here 😔. Don't know why Samsung released a broken patch.
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PunjabAgricultureIN
Active Level 8
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Galaxy Note
No issue
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frozennuts
Active Level 1
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Galaxy Note
Maybe not affecting everyone
rathore8
Beginner Level 4
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Galaxy Note
Same here
Samsung_Support1
Moderator
Moderator
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Galaxy Note

Dear Samsung Member,

Greetings from Samsung Customer Support!

We would request you to register your concern in Samsung Members Application. So, that our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Note. please attach the error log file within 15 minutes of the error occurred.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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frozennuts
Active Level 1
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Galaxy Note
Thanks, will definitely cooperate 😀
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frozennuts
Active Level 1
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Galaxy Note
Sent log file
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Sanjay2021
Active Level 1
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Galaxy Note

I was asked to do a factory reset by customer support. The S Pen still shows disconnected, air actions are not working and i am unable to reset it.

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