S pen remote not working

[frozennuts]

Galaxy note 9, spen remote not working after april 2021 security update. Anyone facing similar issue? 

[Muhammad Nuhin]

Air action is not working after installing April 2021 security patch in my Note 10+.

[frozennuts]

Same here 😔. Don't know why Samsung released a broken patch.

[RAiiNote20Ultra5G]

No issue

[frozennuts]

Maybe not affecting everyone

[rathore8]

Same here

[Samsung_Support1]

Dear Samsung Member,

Greetings from Samsung Customer Support!

We would request you to register your concern in Samsung Members Application. So, that our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Note. please attach the error log file within 15 minutes of the error occurred.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

[frozennuts]

Thanks, will definitely cooperate 😀

[frozennuts]

Sent log file

[Sanjay2021]

I was asked to do a factory reset by customer support. The S Pen still shows disconnected, air actions are not working and i am unable to reset it.