Original topic:

S pen remote not working

(Topic created on: 09-18-2023 11:28 PM)
218 Views
ahmysait
Beginner Level 2
Options
Galaxy Note
Pls help me with s pen remote setting
2 Comments
iamMUKESH
Active Level 9
Galaxy Note
Which device??
Use these settings as shared in SS.
If still not detected, i think you have to replace battery of S Pen or replace the S Pen.
Visit Samsung Service Center, they will guide you better about this.Screenshot_20230919_030314_Air command.jpgScreenshot_20230919_030332_Air command.jpg
0 Likes
cs_member10
Moderator
Moderator
Options
Galaxy Note

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we would request you to kindly perform the following steps to resolve your issue.

Reset S Pen: Settings > Advanced features > S Pen > Air actions > More > Reset S Pen.

Check your device in safe mode: https://www.samsung.com/in/support/mobile-devices/safe-mode-on-samsung-phones/

Update the software if available: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/

Reset your device: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-mobile-how-to-perform-a-factory-res...

In case the issue still occurs. Please visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

0 Likes