Original topic:

S pen not getting connected

(Topic created on: 07-28-2020 02:22 PM)
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kithwa
Beginner Level 2
Options
Galaxy Note
Tried reseting,after a while it is saying not able not connect spen
3 Comments
Galaxy Note
Go to Notification Panel - Switch Off the "S Pen Air Action" and turn it on again ..
The pop up will come select "Connect New S Pen "
Then follow the instruction on Screen , pair and use ..
DrPeter
Expert Level 1
Galaxy Note
👍
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cs-member13
Expert Level 4
Galaxy Note

Dear Samsung Member,


Greetings from Samsung Customer Support!

 

In order to connect your S Pen in your device kindly follow below given steps:-

1. Insert the S Pen into the slot to start the connection >> Open the notification panel by sliding down from the top of the device >> Expand the options in the notification panel >> Slide the notification panel to the left >> Tap S Pen remote >>Tap it again to reactivate it.

 

If the issue still persist, we request you kindly visit the Samsung service center as your device needs physical inspection.

 

Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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