My device is Note 10 and I'm having an issue with the s pen while using full screen gestures.. when i tap the screen with s pen at the bottom of the screen, it doesn't make any impact on the screen but the screen is responsive if I'm using my finger.. but it works fine while navigation bar is turned on... for better understanding please refer the video...
try using it without any phone cover or case on. if that doesn't work you can download Autodesk Sketchbook and try using it on that application to check if maybe it's a problem with the notes app
Please perform the following steps to resolve the issue:
1- Perform Interactive checks through the Samsung Members Application (Samsung Member > Get Help > Interactive checks > Touch screen).
2- Insert the S Pen into the slot. Then, open the Air actions setting screen and tap on 3 dots → Reset S Pen.
3- Check the mentioned issue in safe mode.
If still issue persists, kindly visit nearest service center for physical inspection of your device. Service center personnel will provide you the further resolution. Follow the link mentioned below- http://www.samsung.com/in/support/servicelocation/
