Original topic:

Built in Call Recorder Lags

(Topic created on: 02-25-2020 03:31 AM)
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TheSM
Active Level 1
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Galaxy Note
The call recorder built in the phone app creates a delay of 2-3 seconds when I cut the call with auto recording on. After I press the red button it just freezes for 2 seconds and then the call cuts, Provided that I spent a thousand bucks on this device, that shouldn't be normal right? ....does anyone else have this prob or a solution? 

I'm using Note 10+ Indian exynos version
One ui 2.0 February 2020 patch installed
I've tried - turning volte on and off, clearing the app's data, clearing dalvik cache from recovery, clearing "call settings" app's data, booting into safe mode and trying. I've had no luck
Thank you in advance 
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6 Comments
mankram
Beginner Level 3
Galaxy Note
photo video
TheSM
Active Level 1
Galaxy Note
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TheSM
Active Level 1
Galaxy Note
Here's the link to the video, it take around one second in the video but it takes upto 3 seconds sometimes
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Samsung_Support1
Moderator
Moderator
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Galaxy Note

Hi there,


In order to examine the issue occurring in your device, kindly send device log file within 15 minutes of issue occurrence along with the exact issue details using Samsung Member Application i.e. Samsung Member Application > click on + icon > send feedback > error report > collect log files > attach.

 

Regards,
Team Samsung Members

 

TheSM
Active Level 1
Galaxy Note
I have sent the error report using the way you have mentioned
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TheSM
Active Level 1
Galaxy Note
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