Original topic:

S Pen air action not working

(Topic created on: 08-03-2021 01:55 AM)
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Raman_kumar
Beginner Level 2
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Galaxy Note
whenever i take the S Pen out of its silo, I am getting the disconnection error. Even after I have connected the S Pen again, getting the error message again. When the S Pen gets disconnected from the Galaxy Note 10+, i can still use it to navigate, scroll, and touch the screen, but I can’t use Air Actions.
2 Comments
RohietV
Beginner Level 2
Galaxy Note
My Note 10 also facing same problem
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Galaxy Note

Dear Samsung Member,

Greetings from Samsung Customer Support!

We would request you to register your concern in Samsung Members Application. So, that our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Note. please attach the error log file within 15 minutes of the error occurred.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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