Original topic:

my S pen is not working for air actions What todo ? shall I buy a new one??

(Topic created on: 06-06-2023 11:38 AM)
416 Views
Ashiitgn
Active Level 1
Options
Galaxy Note
S pen is notworking.Air Actions
Can't be
performed.It says disconnected all the
time. what to
do?? Please help. Shall I buy a new one ??
.
4 Comments
Vipul_chauhan
Expert Level 1
Galaxy Note
Setting-advanced features- s pen - air actions - unable... in s pen setting, above right side 3 dot pressing you can reset the pen...
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Ashiitgn
Active Level 1
Galaxy Note
I did but still same ....
cs-member11
Moderator
Moderator
Options
Galaxy Note

Dear Samsung member,

Greetings from Samsung customer support.

Thank you for sharing your concern. We acknowledge your query and apologize for the same. And please follow the easy troubleshooting steps which might help to solve the issue.

How to Reset S Pen
Please follow the below steps:

Step1: Navigate to the Apps screen and tap on Settings.
Step2: Tap on Advanced features.
Step3: Tap on S Pen.
Step4: Tap on Air actions.
Step5: Tap on More.
Step6: Tap on Reset S Pen.

In case the issue still occurs. Please register your concern in Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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