Regarding FOC for note 9 display

[Manimohanpalla]

Is there any chance that I can claim for FOC for the galaxy note 9 display issue ..?

[satish894]

No, I don't think so.

[Manimohanpalla]

https://r2.community.samsung.com/t5/Galaxy-Note/Note9-screen-discoloration-Samsung-really-cares/td-p...

[Manimohanpalla]

But , it's not my fault brother , it's samsung's , Check that link

[satish894]

In this case, take a short video where imei on the screen and the LDI are recorded in the same scene. And take some photos where sides of phone are clearly visible with imei number on screen.

[Manimohanpalla]

But how to take it bro

[Manimohanpalla]

And what is LDI

[satish894]

LDI is liquid damage index, when you remove sim/memory card tray you will find tiny white patch with red or blue patterns. If patterns are clearly visible then no liquid damage, if you find the red or blue colour patch without clear pattern then there is liquid damage. Take a photo or video in bright light. Place the phone at an angle so that part of imei number and the LDI patch is clearly visible. Take other photos as standard procedure, as shown in the link you gave above.

[cs-member13]

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