Proximity sensor not working

[Sai39]

Hi, my samsung note 10 lite proximity sensor is working sometimes and not working sometimes.kindly help me

[rush20]

Check your device in diagnostic section.

[Sai39]

Already checked. But even after that it works some time and does not work sometime

[rush20]

Visit service center.

[cs_member8]

Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and apologize for the same. We would request you to register your concern in Samsung Members Application. So, our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Note. please attach the error log file within 15 minutes of the error occurring.
 
Thank you for writing to Samsung.  

Warm Regards,
Samsung Customer Support 

[Members_WzRuoWO]

The proximity sensor is not showing in my Note 10 lite after the latest update on the diagnostic section. You have messed up the latest update. It appears to have been disabled. Can you please fix this issue without excuses?