Original topic:

Poor Samsung Service

(Topic created on: 07-03-2020 09:02 PM)
651 Views
SanjayPrasad
Active Level 2
Options
Galaxy Note
I had charging problem with my Note 9 and got my charging port fixed under warranty and using type C cable it would fast charge on one side and normal charge on the other side. The service centre said its normal. But recently before outbreak of covid- 19 my phone stopped charging and again I fixed my charging port this time a paid service. Later same problem existed & the port was changed like 3 times now Samsung service centre us telling to change mother board which costs more than my phone. I said no I don't want to change kindly give me refund for changing charging port which had nothing to do with the problem. Now Samsung is not replying to calls or email. Very poor experience and losing interest in Samsung now . Someone help me find solution.
12 Comments
vkydhoni
Active Level 4
Galaxy Note
how much you paid to change the charging port
SanjayPrasad
Active Level 2
Galaxy Note
2700/-
0 Likes
Ramlimitless
Active Level 4
Galaxy Note
try changing the charging cable with a new one !
0 Likes
vkydhoni
Active Level 4
Galaxy Note
I m also facing the same issue...1 nd half months back it shows fast charging..nw it shows cable charging...but from yesterday it shows check your charger connection like that..so i have to pull out and insert again the cable for couple of times..then only it shows cable charging...beep samsung..**bleep**
SanjayPrasad
Active Level 2
Galaxy Note
exactly same issue
0 Likes
Anonymous
Not applicable
Galaxy Note
Very Nice 😂
0 Likes
SanjayPrasad
Active Level 2
Galaxy Note
Thanks much
0 Likes
Dilli
Expert Level 5
Galaxy Note
I have always pointed that Samsung SC is not geared up to do good repairs in India because of lack of competence.
neel2477
Active Level 4
Galaxy Note
same issue after updating June security update, slow charging