Original topic:

Phone is overheating & giving alarms & not charging

(Topic created on: 10-27-2021 10:45 AM)
232 Views
Seefraaz
Active Level 1
Options
Galaxy Note
I got very bad experiance with note 20 ultra purchased 15 days ago, it is overheating as oven & no support i am getting from service centre. They say their diagnostic reports shows it okay, so they cannot do anything. This is worst experiance i had & nobody is resolving this.
I will take this legal court. 
#SAMSUNGKOREA,#JUSTICE,#NOTE20ULTRA
12 Comments
HUZAIN
Active Level 10
Galaxy Note
Reset ur mobile and check 1 time
0 Likes
Seefraaz
Active Level 1
Galaxy Note
All this is done already, only option is to replace, but samsung is not at all supportinh
0 Likes
SHINAN-EpFBz
Active Level 7
Galaxy Note
I am also using same phone! charge your phone once in a day until complete. never use fast charging if there is no emergency! most of us forgot to turn of fast charging and it makes battery overheating Screenshot_20211025-222209_Device care.jpg
0 Likes
Samsung_specialist
Community Manager
Options
Galaxy Note

Hi, 

For assistance, please visit one of our authorized Service Centers to check it for you. You may refer to the link it will guide you to the nearest service center to your location https://www.samsung.com/ae/support/service-center/

 

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Seefraaz
Active Level 1
Galaxy Note
If i have to switchoff fast charging then i will buy something with 500 AED. i will not spend 3500 AED to switchoff the fast charging. This is ridiculous!
Samsung_specialist
Community Manager
Options
Galaxy Note

Hi,

Please bring your device to a Samsung Service Center to have it checked out my a technician and help resolve the issue. 

Find the nearest service center near you online, or on Samsung.com, or by calling the call center or passing by one of the Samsung brand stores. 

0 Likes
Seefraaz
Active Level 1
Galaxy Note
I have visited 3 times your service centre & 1 time remote support without any solution! I saddened by this process
0 Likes
Galaxy Note
try replacing the battery
0 Likes
Galaxy Note
it might be damaged because it has been charged till 100% for a lot of time
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