EddyLow
Beginner Level 2

Hi, I've updated my Note 10 plus a month ago and there has been some issues occurring:

 

1. The swipe down menu is not working smoothly. 

It happens whenever I'm running a game. During the game in full screen, I need to long hold and drag the menu down. Experience before the update, I could just bring down the menu with a touch slide.

 

2. Overall performance reduced. System is getting laggy, even on performance mode. I used to set the system to power saving mode and it performs even better compared to the current version.

 

Please advice. 

4 Comments
A52User
Expert Level 5
they solve in 3.1 update
Reply
Loading...
EddyLow
Beginner Level 2

Still the same from my side.

Reply
Loading...
HarpreetMakol
Expert Level 1
Did you update the UI3.1...?
Reply
Loading...
Samsung_Support1
Moderator
Moderator

Dear Samsung Member,

Greetings from Samsung Customer Support!


To resolve your device hanging issue please visit this link: https://www.samsung.com/in/support/mobile-devices/how-to-restart-the-device-when-freezed-or-hanged/


For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

Reply
Loading...