Hello NiCK7049 bro . Its Samsung India fault now bro . Please go to www.samsung.com and contact Samsung CEO there . If you do this than only your Display will be replaced free of cost if you go to www.Samsung.com and mail the CEO there bro and remember bro please describe your Smartphone Display issue there bro . Please send mail to the Samsung CEO bro please .
Take backup & Factory Reset and check if it goes away. If you have never Factory Reset your phone during previous Major OS/One UI updates, these things may happen sometimes. I did not face such issue after 5.1 update (probably because I had Factory Reset my phone during OS updates - 11 to 12 and 12 to 13).
Thank you for sharing your concern. We acknowledge your query and apologize for the same. And please follow the easy troubleshooting steps which might help to solve the issue.
Please check your device in safe mode. Step 1: To enter into Safe mode: Power off the device>Press and hold the Power key for one or two seconds to turn on the device>>When the Samsung logo appears, press and hold the Volume down key.
Note: If your device functions correctly in Safe Mode, it is most likely that the issue lies with a 3rd party application that can be uninstalled to resolve the problem.
To exit the safe mode, restart the device.
Step 2: Check for Software Updates using the steps: Settings >> Software update >> Download and install>>Check for software update >> If Software update available>>Download>>Downloading updates>>Install now. Note: Your phone will restart after the update is installed.
Step 3: Please reset all device settings using the steps: Apps>settings> general management>reset all settings( Delete just settings) / Factory reset( Delete complete files, apps etc)
Kindly create a data backup of your device via the smart switch mobile application or http://www.samsung.com/in/support/smartswitch pc suite. Remember the google password before resetting the device because it is required during the initial setup.
If you do not remember then advise to reset (Forgot password) the google account. For this; Open Gmail (https://accounts.google.com/servicelogin)>>Select forgot password>>Select "try another way" like mobile number, security question, etc.>>Select Next.
If your issue will be not resolved after performing the steps, kindly visit our service center for the physical inspection of the device. Please click on the link mentioned below to get a nearby service center to your Pincode: http://www.samsung.com/in/support/servicelocation/
Thank you for writing to Samsung. Warm regard, Samsung customer support
Hi, I recently updated software (05/04/2023) in my S20. On 15th, a green vertical line appeared in the middle of the screen from nowhere. I took it to a Samsung Service center and they checked phone for any damages - Dents and scratches (minor usage scratches are ok). I got the phone 2 yrs back. Since there were no major scratches or damages, I got screen replaced Free of cost.
