Note9 Fingerprint scanner not responding

[DrowsyPirate]

The fingerprint scanner has stopped working all of a sudden.

The error message received on the lock screen- "The fingerprint scanner is not responding. Try again later."

The error message received in Settings -> Biometrics and Security -> Fingerprints : "Fingerprint sensor not working. If this keeps happening, restart your phone."

Solutions already tried-

1. Cleared cache partition

2. Reset settings

3. Factory reset

Anyone else ever faced such problem? Just want to make sure if this is a hardware issue. The phone wasn't exposed to water/dust (although it is IP68)

[Dilli]

Since you tried all steps above best is to visit SC and they will flash the OS again

[cs_member9]

Dear Samsung Member,

Greetings from Samsung Customer Support!

Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

[Sahuhere]

i am also getting the same issue

[DrowsyPirate]

mine got resolved in a couple of days...maybe its a software bug

[Sahuhere]

is it resolved after any software update?

[abhisiwach]

I am also facing the same issue.

[Binsent]

I have fixed mine by removing one of my registered fingerprints. I saw it on youtube. Thanks to that man. 

[Leoghost800]

This worked! Thanks!

[usmangoraya23]

Same issue with me.

Please can you guide if you found solution?