Note20 Ultra: Camera Quality Issue after Aug-2021 Update

[MuzikD]

Hi All,

I am having some issues regarding the camera quality of my Note20 Ultra after the Aug 2021 Update. 

Before update, images turned out very sharp and beautiful even after zoom. Resizing images didn't get the blur even after 125% enlargement.

But now, it is not like before. Images are not sharp, not even right close to White balance. 5x zoom doesn't feel like optical zoom. Night shots are okey but image processing quality is pathetic.

My 3 years old LG G7+ Thinq is giving far superior images then this now (Not zooming).

Let me know if you guys feel the same.

After spending big amount on this and get quality decrease instead of increase, I assume, Samsung is playing with their premium customer so that they can go for next mobile. 

No wonder Samsung is loosing market in every brackets.

But next time, I will go for iOS. Last year, I made mistake but not in future.

Thanks Samsung.

[Abhishekanand]

Samsung needs to work towards retaining its customers.

[MuzikD]

They should but they won't because the product is already sold. They filled their pockets. Now h** with customers.

[Samsung_Support2]

Dear Samsung Member,

Greetings from Samsung Customer Support!  

We apologize for your inconvenience. We would request you to register your concern in Samsung Members Application. So, that our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Note. please attach the error log file within 15 minutes of the error occurred.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support   

[MuzikD]

I did on the same day. But no reply yet. Please look in to it. I am really missing the best quality photography of this mobile. Thanks