Original topic:

Note10 plus doesnt connect with laptop

(Topic created on: 12-02-2019 05:44 PM)
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Raj988
Active Level 1
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Galaxy Note
While connecting My Galaxy Note 10 plus with laptop using usb cable, it doesnt shows in the laptop. Please provide some solution. I have tried using safe mode also but it doesnt work.
6 Comments
Shinaj
Active Level 6
Galaxy Note
install Smart Switch in windows. You can download it from samsung website or search on google 👍👍
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Amirtharaj
Active Level 6
Galaxy Note
also download samsungdex and use...
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Anonymous
Not applicable
Galaxy Note
after plugging with laptop, check your device permission...you have to allow that..and clear the USB port....there is no need of Samsung DeX pc or smartswitch in that case..and afterall before that reset these settings 👉
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Shinaj
Active Level 6
Galaxy Note
If you are using Windows 8 or10, Samsung mobile usb driver doesn't work. You can resolve this problem by installing Smart Switch in your Windows
jishu01
Active Level 7
Galaxy Note
Facing the same issue with galaxy note 10 lite while connecting to pc but in a52s 5g i didnt face such issues
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Samsung_Support4
Moderator
Moderator
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Galaxy Note

Hi there,

Please follow the below mentioned steps in order to resolve the issue:
1) Make sure you are using Samsung original USB cable
2) Drag down the notification panel of device>>enable the "MTP" option or file transfer option.
3) Also check by connecting the device with another PC or laptop


For further assistance, register your concern in Samsung members app(click on “+“icon>send feedback>Error report/ Ask Questions)


Regards,
Team Samsung Members

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