Original topic:

Note10+ Spen not connecting

(Topic created on: 12-02-2020 02:00 AM)
379 Views
Madhumahesh
Active Level 4
Options
Galaxy Note
Hi team,
Since few days i noticed that spen is not getting connected thought it's properly inserted.
It always says disconnected, even restart didn't work.
Looks like this has occurred after the recent software update.
Could you please check and provide resolution for the same?

Thanks.
6 Comments
GOPINATH-R
Expert Level 3
Galaxy Note
omg
0 Likes
Anikroyale
Expert Level 5
Galaxy Note
Take your device to a service center snd get your device and S pen checked.
0 Likes
cs-member13
Expert Level 4
Galaxy Note

Dear Samsung Member,

Greetings from Samsung Customer Support!

 

We would like to inform you that as you have tried the step, we request you kindly visit the service center as your device needs physical inspection. To check for the nearest Samsung service center kindly click on the link: https://www.samsung.com/in/support/service-center/


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

 
0 Likes
Anonymous
Not applicable
Galaxy Note
its spen fault and samsung wont replace it in warranty. you need to buy new spen.
0 Likes
nisarg3010
Active Level 6
Galaxy Note
In my case there is problem in phone they change spen from another device and still its not connecting but mine connects to other device that means there is problem in phone and now they are saying that change display and motherboard
0 Likes
Saudk12
Beginner Level 3
Galaxy Note
This is crazy!
0 Likes