Original topic:

Note 9

(Topic created on: 08-07-2020 10:10 PM)
367 Views
Jay-6060
Beginner Level 2
Options
Galaxy Note

After the last update I am having problems with my note 9 that is just 2 years old. I am having screen  discoloration  and difficulty using my phone, colours are dull and phone not responsive or very slow.

8 Comments
Anonymous
Not applicable
Galaxy Note
flash your last software by using odin or from service center .. and never update software by using mobile data or wifi.....use smart switch
0 Likes
Anonymous
Not applicable
Galaxy Note
Many users are facing this bro...
Anonymous
Not applicable
Galaxy Note
hum pata hain ....most of sabka display change kia service center
Abusaleh77
Active Level 5
Galaxy Note
bro its confirm that software issue??
Anonymous
Not applicable
Galaxy Note
@ Abu ....see bro still 13 vulnerability and 2 critical issue present in samsung own software in note 9 series....hence if someone simply update software via mobile data or little fluctuate wifi which is not process or recommended especially in samsung device then software loop hole coming over that software and device suffering those issues . These types of issues occur when you simply update device using ota for major updates like change in boot loader, kernel and android version. Because we Samsung users does not have A/B partition to revert back if any issues in installed update.
So prefer smartswitch pc to update over ota for glitch free experience or visit service center... but sorry to say that most of all note9 users display changed even after software reflash
...because those display got damaged already( interchupipi + sairohit)
0 Likes
Galaxy Note
this is the most common problem for the note9, not only u there are alot users are facing this issue, and samsung is also working to resolve it, this problem is really highlight, plz wait for the solution hope they will resolve it soon, even some s9+ users are facing this discoloration issue
iamskhabeeb
Active Level 8
Galaxy Note
same problem here
0 Likes
Samsung_Support5
Moderator
Moderator
Options
Galaxy Note

Dear Samsung Member,

Greetings from Samsung Customer Support!


To resolve your device hanging issue please visit this link: https://www.samsung.com/in/support/mobile-devices/how-to-restart-the-device-when-freezed-or-hanged/


For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

0 Likes