Original topic:

Note 9 not connecting though Android Auto

(Topic created on: 08-09-2019 04:20 PM)
343 Views
Baapz
Active Level 2
Options
Galaxy Note
When I connect my Note 9 to car through USB using Android Auto app, the phone connects for 1 second and disconnect immediately, then connects again for a second and disconnect and it goes on forever. I tried other phones (M20 and M30) and it worked perfectly alright except for my Note 9. I assumed it could be a software issue and took my phone to Samsung service center where they reinstalled the phone software completely by erasing everything, but problem continues. Kindly help fix the issue immediately! Very disappointed that a phone which costs 6 times less connected flawlessly and here I am struggling to connect Note 9!
5 Comments
babi07
Expert Level 5
Galaxy Note
live chat with Samsung can help you
Baapz
Active Level 2
Galaxy Note
Chat was useless... they kept suggesting me solutions which I had already done. and they concluded that it is not a problem with my phone, but Android Auto has a issue... very conveniently washed their hands!
0 Likes
Phynex
Active Level 5
Galaxy Note
give charge while keeping the mobile shut down
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kohliteena29
Active Level 4
Galaxy Note

post is usable

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drvv15
Beginner Level 2
Galaxy Note

Hi there , 

 

Facing same issue with my Note 9.

I googled the issue and found that many users  of S9 and Note 9 are facing same issue ever since one UI rolled out .

 

I believe it's a software glitch because it worked perfectly fine before one UI . 

Let's report this issue to Samsung .

 

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