Original topic:

Note 9 decolorstion issue

(Topic created on: 10-31-2020 10:45 AM)
535 Views
SaravKFP
Active Level 1
Options
Galaxy Note
Hi Team, Any update on Note 9 decoloration issue happening after September 2020 software update. Just bought a year before, disappointed over this problem. Missing important messges on time:(
9 Comments
vk09
Active Level 4
Galaxy Note
No not at all
Anyhow all the issues will be sorted with one ui 2.5 update
SaravKFP
Active Level 1
Galaxy Note
looking forward
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Abusaleh77
Active Level 5
Galaxy Note
sorry to say that software update cannot fix the problem
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YRSS
Expert Level 5
Galaxy Note
so what's the solution now to pay 14k for display changes to them , because this issue is by their side so they must provide some solution and if need replacement so have do free for affected users
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Abusaleh77
Active Level 5
Galaxy Note
they help by replacing display for free,i am also suffering from this issue but samsung gave me solution for free,i get replaced display for free even out of warranty
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SaravKFP
Active Level 1
Galaxy Note
☹☹
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Dilli
Expert Level 5
Galaxy Note
Perhaps ui 2.5 update may solve this issue.
0 Likes
vinayshah
Expert Level 4
Galaxy Note
Just wait for few more days till u get UI 2.5. After update hard reset your phone. If that doesn't solve your problem then go for new display.
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Samsung_Support3
Moderator
Moderator
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Galaxy Note

Dear Samsung Member,

Greetings from Samsung Customer Support!


Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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