Original topic:

Note 9 battery

(Topic created on: 03-12-2019 05:14 PM)
shikHu12
Active Level 6
Options
Galaxy Note
This is the back up that I am getting on heavy use with screen resolution WQHD+ .
The place where Samsung is lagging is that they are not optimizing this android system. 
It must be below 8%.

how's the backup ?
70274204-ad96-4451-8bec-ad8cd4cb4829.jpg


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7 Comments
Ajaysangwan
Active Level 9
Galaxy Note
👍
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Thuwa
Active Level 6
Galaxy Note
that's why i am using in Fhd+ i am getting around 5.20hr of screen on time
anyway Samsung battery optimization is worst
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Monu18
Active Level 7
Galaxy Note
You have dual volte enabled, that is also significantly weighing in battery drain rate. Disable volte in any sim as per your usage.
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TuhinS
Active Level 10
Galaxy Note
jio saavn runs in background and consumes more battery than what u think.
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Skywalker
Active Level 4
Galaxy Note
i get similar stats
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sunnysingh01
Active Level 5
Galaxy Note
nice
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admin_
Expert Level 5
Galaxy Note
Thanks for being with Samsung and sharing the concern. We apologize for the inconvenience caused to you. We would like to offer some troubleshooting the steps to overcome the issue:
1) Navigate to Settings >> Apps >> Tap on three dots >> Reset App Preference.
2) Reset the device settings by navigating to Settings >> General Management >> Reset >> Reset Settings.
3) Navigate to Settings >> Apps >> Select app >> Clear Cache.
4) Run the device in the safe mode.
If issue still persists then the relevant department will serve you better, if you can provide logs/video within 15 minutes of issue occurrence by registering this feedback in Error Section (Samsung Members App -> Feedback -> Questions/Errors -> Create -> Error reports).
Be sure to hit ♡ when you find an answer that works for you.


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