Note 9 Issues

[sudheer578]

It's been almost 3 months since the launch of Note9 mobile and I'm facing serious issues from day one related to SIM-out of service,battery over heating, call drops and many more. Am I the only person facing these issues because every month we're seeing only security patch updates alone from Samsung and no fixes at all. 

[jaivitesh]

mine is working fine

[AyushRajput]

report and mail to samsung

[ompa]

This cud be a faulty device... Take it to the samsung authorised service centre immediately

[sudheer578]

i tried with all options like factory reset ,update OS,safemode and so on . samsung simply formatting the device and giving it to me without identifying the root cause.

[admin_]

Thank you for being a part of Samsung community. We apologize for the inconvenience you are facing in the device after the update.
The relevant department will serve you better, if you can provide logs/video within 15 minutes of issue occurrence by registering this feedback via Samsung member application i.e. Samsung member BETA app> BETA feedback>Send feedback>Error report>Collect log files>attach.

Be sure to hit ♡ when you find an answer that works for you. For Further assistance, you can get in touch with us via Live Chat option by following- http://livechat.support.samsung.com/Customer_new/IN. You can also connect us via Samsung Members web community by following mentioned url-https://community.samsungmembers.com/en_IN#/

[sudheer578]

i shared so many logs but they were unable find out the root cause.