Original topic:

Note 9 Display Discoloration

(Topic created on: 01-26-2022 04:57 PM)
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omi295
Active Level 1
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Galaxy Note
Hello, After recent update my display of Note 9 was turning yellow green and flickering ocassionaly. Phone not damaged nor has a single scratch. Now occasional thing of this display colouration is permanent and normal display color has become occasional. I do see many reporting same issue in community. But all samsung has asked is to report in help>> ask queryLooking forward for genuine help. Phone not fallen, No damages, No spillage No sanitizer damage. Need genuine explanation. Regards,
13 Comments
cs_member8
Moderator
Moderator
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Galaxy Note

Dear Samsung Member,

Greetings from Samsung Customer Support!

We would request you to register your concern in Samsung Members Application. So, that our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Note. please attach the error log file within 15 minutes of the error occurred.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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PAemp
Active Level 1
Galaxy Note
Already so many times logs videos are shared, but looks like you guys don't want to resolve it.
Also why can't you replicate at your end , when the issue is being faced by almost everyone due to upgrade.
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beetelaces
Active Level 1
Galaxy Note
Same issue in Samsung Note 9 since 3 months. No resolution in recent updates as well.
BOSS_0x
Active Level 6
Galaxy Note
My note 20 ultra have this same issue
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