so the thing is I have Jio in my second sim slot and it works , I can use LTE . but at times when I recieve a call and I accept it , the call ends . same goes when I call someone and they accept it it shows that the call has ended , so I have to disable the 2nd sim and enable it again then it works fine but again after a few hours the problem re occurs.
Thank you for reaching out to the Samsung community! We would like to inform you that as you are facing issue in particular network SIM card, we suggest following the below steps:
- Check by using any other SIM card. - Ensure that network frequency of your device should be selected on Auto-mode. - Menu > Settings > Connections > Mobile Networks > Network Mode > Select auto mode (GSM/WCDMA/LTE). - Search for the Network Manually as follows: Menu > Settings > Connections > Mobile Networks > Network Operators > Select Manual Search. - Kindly go to settings >> General management >> Reset >> Reset network settings. - Contact network service provider.
Be sure to hit ♡ when you find an answer that works for you. For further assistance, you can get in touch with us via Live Chat option by following- http://livechat.support.samsung.com/Customer_new/IN. You can also connect us via Samsung Members web community by following mentioned url-https://community.samsungmembers.com/en_IN#/
