Original topic:

Problem in 5g support

(Topic created on: 12-07-2024 08:22 PM)
153 Views
psycho000
Beginner Level 2
Options
Galaxy Note
Why my galaxy note 20 5g shows "your device not supported 5g". I checked in my settings 5g network settings available. But unable to use 5g services. Sim providers company consider my phone as a 4g device 
3 Comments
AudioJack35
Active Level 10
Galaxy Note
Maybe the 5g band ade no longer used by sim provider. Try using another sim from diffrent brand to check if 5g is working.
If still not yhen maybe hardware issue in 5g modem. Better get new one Galaxy unpacked deals
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Wodehouse
Expert Level 5
Galaxy Note
Go to settings > connections > mobile network > network mode > select 5G/LTE/3G/2G

If this reply answered your query please mark my reply as "resolved" by clicking 3 vertical dots on top right of my reply. Thank you 😊
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cs_member8
Moderator
Moderator
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Galaxy Note

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we want to inform you that 5G is not supported in overseas models in India.

Warm Regards,
Samsung Customer Support

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