Samsung Galaxy Note 20 Ultra is not supporting jio 5G network , what should be done to overcome this problem? Other mobile phones which we get for Rs.10000 have 5G network but in this phone I am not getting 5G network. I have paid Rs.1,05,000 for purchasing this phone if I don't get 5G services in this phone then what shall I do ?
Thank you for sharing your concern. We acknowledge your query and apologize for the same.
We would like to inform you that, as per the latest Software update released for your Note 20 Ultra 5G device, you can use NSA services are provided by Operators like Airtel & Vodafone in India.
We are working on a 5G service with Jio Software Update solution to enable access to standalone 5G services. Software update schedule will be communicated accordingly.
Thank you for writing to Samsung. Warm regard, Samsung customer support
