vkblr
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Galaxy Note
My Note8 is 2 year old. Just realised that in the incoming calls, the sound is suddenly very low even when the volume setting is full. Unable to hear conversation. This problem is not with media,  only in phone calls.  Any help?
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GalaxyA51user
Active Level 6
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Galaxy Note
Maybe speaker grill has some dust or water has damaged the speaker. Try with a tooth brush to clean speaker, but carefully.
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GalaxyA51user
Active Level 6
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Galaxy Note
Or visit the nearest service centre in your area.
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Galaxy Note
Clear the dust in the speaker Grill
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savagearpit
Expert Level 1
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Galaxy Note
Go to nearby care center and get your speaker grills cleaned. That's the only solution..
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Ehsank
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Galaxy Note
Perform Interactive checks through Samsung Members app and check the result
(Samsung Member> Get Help> Interactive checks>...))

Screenshot_20200914-094121_Samsung Members_60824.jpg

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Samsung_Support1
Moderator
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Galaxy Note

Dear Samsung Member,


Greetings from Samsung Customer Support!


Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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vkblr
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Galaxy Note
Tried a few things but no luck. I will hv to take it to the service center. Thanks
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