Original topic:

Note 8 battery problem again!!!!!!

(Topic created on: 12-31-2017 01:54 PM)
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PuneetSidhu
Active Level 5
Options
Galaxy Note
Just bought my note 8 on 10 Dec and yesterday I forgot to charge my phone and battery completely died and in the morning when tried charging it up it refused to charge and is not turning on. Many users are experiencing this problem and reported on sammobile.com
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11 Comments
Lauki
Active Level 10
Galaxy Note
I've been continually reporting these issues so that India is also looked upon seriously
My previous post: https://community.samsungmembers.com/en_IN?projectId=0&meta=#/post?postId=228649
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admin_
Expert Level 5
Galaxy Note
Thanks for being with Samsung and for sharing your concern. We would like to inform you that handset is enriched with most powerful features. Performance of battery depends on various factors; any third party application, software glitches may cause trouble.
1) We recommend you to charge your handset with original wall charger that came with your handset sales pack.
2) Kindly clean the charging point of your charger with a dry and soft cotton cloth to remove unwanted accumulation of dust/waste material.
3) You can also check the charging process while device is in switched off mode.
4) We also suggest you to charge your handset with alternate Samsung Approved charger to exclude the possibility that current charger is not the root cause of failure.

If you continue to face the same issue even after performing the above steps, we request you to visit the nearest authorized service center of Samsung for physical inspection of the handset. We will put in every effort to resolve your case as soon as possible.
The address details of Samsung Service Centers are also available at our website. Please click on the link mentioned below to get more information:
http://www.samsung.com/in/support/location/supportServiceLocation.do?page=SERVICE.LOCATION

Be sure to hit ♡ when you find an answer that works for you.
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