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06-09-2020 01:17 PM in
Galaxy NoteHi has anyone else had this issue with the Note 8 stylus:
I am trying to remove the nib from my purple/orchid note 8 stylus so I my replace it, but even with the tweezers provided by Samsung I can not get it to come out. It is a fairly new pen and yes it is a Samsung brand but try as I may I can't get the nib out. The nib itself is pretty short & is in need of replacement, desperately.
I will try to add a picture of it, if I can.
But any help with this issue I can get, I would be forever grateful.
Thank you,
LadyDarkRose
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06-09-2020 06:03 PM in
Galaxy NoteHey there,
Can you please contact our call center on 800 7267864 and request Remote Management to help you with your concern.
Thank you
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06-16-2020 11:46 AM in
Galaxy NotePlease follow the steps here:
https://www.samsung.com/ae/support/mobile-devices/galaxy-note8-how-do-i-replace-the-s-pen-nib/
NOTE:
Be careful not to pinch your fingers with the tweezers.
• Do not reuse old nibs. Doing so may cause the S Pen to malfunction.
• Do not press the nib excessively when inserting the nib into the S Pen.
• Do not insert the round end of the nib into the S Pen. Doing so may cause damage to the S Pen
or your device.
• Do not bend or apply excessive pressure with the S Pen while using it. The S Pen may be damaged
or the nib may be deformed.
• Do not hard press on the screen with the S Pen. The pen nib may be deformed.
• If you use the S Pen at sharp angles on the screen, the device may not recognize the S Pen actions.
• If water enters the S Pen slot, gently shake the device to remove the water from the slot before using it.
• For more information about the S Pen, visit the Samsung website.
• If the S Pen is not working properly, take it to a Samsung Service Centre.