Original topic:

Note 8 Stylus

(Topic created on: 06-09-2020 01:17 PM)
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LadyDarkRose
Beginner Level 4
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Galaxy Note

Hi has anyone else had this issue with the Note 8 stylus:

I am trying to remove the nib from my purple/orchid note 8 stylus so I my replace it, but even with the tweezers provided by Samsung I can not get it to come out. It is a fairly new pen and yes it is a Samsung brand but try as I may I can't get the nib out. The nib itself is pretty short & is in need of replacement, desperately.

I will try to add a picture of it, if I can.

But any help with this issue I can get, I would be forever grateful.

Thank you,

LadyDarkRose

2 Comments
Samsung_specialist
Community Manager
Options
Galaxy Note

Hey there,

Can you please contact our call center on 800 7267864 and request Remote Management to help you with your concern.

Thank you

Members_Admin
Community Manager
Options
Galaxy Note

Please follow the steps here:

 

https://www.samsung.com/ae/support/mobile-devices/galaxy-note8-how-do-i-replace-the-s-pen-nib/

 

NOTE:

 

Be careful not to pinch your fingers with the tweezers.

• Do not reuse old nibs. Doing so may cause the S Pen to malfunction.

• Do not press the nib excessively when inserting the nib into the S Pen.

• Do not insert the round end of the nib into the S Pen. Doing so may cause damage to the S Pen
or your device.

• Do not bend or apply excessive pressure with the S Pen while using it. The S Pen may be damaged

or the nib may be deformed.

• Do not hard press on the screen with the S Pen. The pen nib may be deformed.

• If you use the S Pen at sharp angles on the screen, the device may not recognize the S Pen actions.

• If water enters the S Pen slot, gently shake the device to remove the water from the slot before using it.

• For more information about the S Pen, visit the Samsung website.

• If the S Pen is not working properly, take it to a Samsung Service Centre.

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