Note 8 Issue ~ Recovery Steps

[Admin]

Dear Customer,

At the outset, we regret the inconvenience caused with regards to your Galaxy Note 8 mobile issue and express our sincere appreciation for your patience. The impact has been to very limited devices, we request you to follow the below mentioned guide for recovery of the device.

Recovery Steps – To be done on Mobile

Step 1: (If device is not powering on) Charge device for at least 1 hour with original charger provided with box before starting process.

Step 2: Phone should be in Switch OFF state, follow the procedure as below:

Long press “Volume Down + Power Key + Bixby Key”

Step 3: After step 2, warning message will be displayed as shown in above image. 

Press the Volume up button and device will go to same state as shown.

Connect the phone to laptop/desktop via USB Cable.

Recovery Steps – To be done on laptop/desktop

Step 4: Click on the link and download 2 files in one Folder https://www.mediafire.com/folder/o2u26wfcpdz68/

Step 5: Install Smart switch application in laptop/desktop before proceeding further (https://www.samsung.com/in/support/smart-switch/)

Step 6: Connect device with laptop/desktop using USB cable in the state shown in Step 3.

Step 7: Double click “N950FXXSDDTG5” exe file which is downloaded from the link of Step 4.

Tool will be opened as shown below. Click “Start” Button 

Step 8: Wait for 10 minutes after clicking on “Start” button.

Step 9: If “Pass” is displayed on tool screen as below then device will return to home screen after some time.

We assure you of our continued support.

Sincerely,

Team Samsung

[ssjham]

thank you for the solution. worked well and restored the services without any data loss..

[NoteFun]

Thank you Samsung for providing the solution. If this has impacted the limited users then what is the goodies available from your side for them to compensate the 3 days without phone struggle...

[basit129]

i have samsung a30s and it has heating problem
please help

[Prashant201]

can you elaborate the process as dont find to setup

[Prashant201]

Finally started after struggle

[shanavas44]

Thanks Team for the quick fix. After applying the fix now the mobile signals are back...able to use the basic phone features :)

[Samsung_uDfrbsP]

can you please help us too.

[Samsung_NyohcCz]

This shouldn't have been a problem in the first place but I'm thankful for this solution. This worked immediately. I had tried to download and flash several versions of stock rom to get the IMEI and Baseband back through different versions of Odin but failed everytime for the whole week. So thank you again.

[Juñńu]

 Samsung_NyohcCz :

brother i have few doubts in recovery steps provided by samsung can you please clarify it.

DOUBT 1 :  we have to back up data or  no need of it ? as they didn't mention the use of smart switch.  if we don't use  smart switch will data remains  same or lost ?

DOUBT 2 : In step 4  they said put the 2 downloaded files in one folder , here my question is which type of folder [ zip folder or normal folder].

doubt 3 :  2 folder that we have to download after download how they look like , if possible please brother provide the picture of those 2 folders on desktop in reply. {i have downloaded 2 folders in that one is blue in colour and                        another one is white just like paper symbol}      PLEASE CLEAR MY DOUBTS IM SUFFERING VERY BADLY

[Gupta9324]

Mera bhi hua hai kaishe solve hoga pls reply and inform