Original topic:

Note 8 Green tint issue only in dark mode

(Topic created on: 04-06-2021 03:20 AM)
242 Views
PrakharMishra
Active Level 6
Options
Galaxy Note
Hi
After recent security updates there is green tint issue I am facing in Note 8 only in dark mode .Is there any one else facing the same issue ...


14 Comments
Lauki
Active Level 10
Galaxy Note
Did the recent update not fix this?
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PrakharMishra
Active Level 6
Galaxy Note
no bro
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Samsung_Support3
Moderator
Moderator
Options
Galaxy Note

Dear Samsung Member,

Greetings from Samsung Customer Support!


Please perform the below mentioned steps to resolve the issue:

 

1. Check device in Safe Mode.
a. Press and hold the Power key, when Power off icon appears.
b. Press and hold the power off icon.
To exit safe mode just restart your device.

 

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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PrakharMishra
Active Level 6
Galaxy Note
I have done all these things and ur support is saying to reset the device ...
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Note8-User
Beginner Level 2
Galaxy Note

when my device got hot the screen would go greenish and lose some colors, i had to always leave it to cool and shut it down with the power key, press the screen to turn on Always on display and the tint would get removed but it would come back within seconds if the device was hot. Happend to me after an update can't remember which one though. i couldn't find a solution for a while,literally nothing was working not even factory reset until i got really annoyed at the screen and decided to flash an older version firmware which did fix it but still happens sometimes (very RARELY! and only if i turn the screen on and off very fast) now i can game and get it really hot and the screen stays colorful and beautiful.

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