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06-20-2018 06:36 PM in
Galaxy Note
I have used Bluetooth to stream audio from car audio as well as headset for streaming and calls.
car audio always gets disconnected in 15-20 minutes, repeatedly.
headset has a little bit weird issue, Bluetooth streaming work's awesomely but, once i disconnect the device, and reconnect it either later same day or the next day - only audio streaming works and not phone call audio.
for it i have unpair and re pair the device everytime.
car audio always gets disconnected in 15-20 minutes, repeatedly.
headset has a little bit weird issue, Bluetooth streaming work's awesomely but, once i disconnect the device, and reconnect it either later same day or the next day - only audio streaming works and not phone call audio.
for it i have unpair and re pair the device everytime.
1 Comment
admin_
Expert Level 5
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06-22-2018 03:26 PM in
Galaxy Note
Thank you for being with Samsung and sharing your concern. We would like to offer some troubleshooting steps to overcome the issue:
1) Navigate to Settings >> Apps >> Tap on More >> Reset App Preferences.
2) Check the issue in Safe Mode.
3) Keep updating the device via FOTA or Smart Switch.
4) Take full data backup and reset the device.
Be sure to hit ♡ when you find an answer that works for you.
For Further assistance, you can get in touch with us via Live Chat option by following- http://livechat.support.samsung.com/Customer_new/IN. You can also connect us via Samsung Members web community by following mentioned url https://community.samsungmembers.com/en_IN#/
1) Navigate to Settings >> Apps >> Tap on More >> Reset App Preferences.
2) Check the issue in Safe Mode.
3) Keep updating the device via FOTA or Smart Switch.
4) Take full data backup and reset the device.
Be sure to hit ♡ when you find an answer that works for you.
For Further assistance, you can get in touch with us via Live Chat option by following- http://livechat.support.samsung.com/Customer_new/IN. You can also connect us via Samsung Members web community by following mentioned url https://community.samsungmembers.com/en_IN#/
