Note 20 ultra problems

[girisha123]

I cannot set vibrate when answered in note 20 ultra while a lower end mobile of samsung supports it.. what sort of **bleep** is this.  

Please raise this concern so that it gets fixed.. lot of basic things are missing is there a forum where this can be raised and get them addressed ? 

[MuzikD]

Check your settings once...
I use this mobile too and it works perfectly.
Settings:
Open keypad dial
Go to call settings
Go to call alert and ringtone
Set your preference... Restart the mobile...

[cs-member13]

Dear Samsung Member,

Greetings from Samsung Customer Support!

We apologize for the inconvenience you are facing. We understand your concern and help you resolve this. Kindly perform some quick troubleshooting steps to resolve your issue:

Go to the home screen >> Tap on settings >> Tap on sounds >> Select vibration >> Turn it on.

In case the issue still occurs. Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support