Original topic:

Note 20 ultra finger print not working after android 11

(Topic created on: 12-29-2020 10:14 PM)
233 Views
Larrcom10
Beginner Level 2
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Galaxy Note

First of all the update is worthless. Nothing really great and now the fingerprint stops working screwing all might passwords off what a joke. Really can't try the update before sending it out?

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4 Comments
Bubli
Active Level 6
Galaxy Note
remove old finger prints and register newly bro
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mmominakraaZ
Active Level 1
Galaxy Note
Sona GhLDGezE
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mmominakraaZ
Active Level 1
Galaxy Note
GhLDGE

IMG-20201224-WA0001_267.jpg

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Samsung_Support1
Moderator
Moderator
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Galaxy Note

Dear Samsung Member,

Greetings from Samsung Customer Support!


Please perform the below mentioned steps to resolve the issue:

 

* Check rebooting your device. 

 

* To improve recognition performance, re-register your fingerprints.

 

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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