MansuriSamar
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09-22-2020 10:28 PM in
Galaxy Note
I was very excited before pre ordering Note 20 ultra got mobile on 28 of august. It is very awesome overall.But very very disappointing about heating .
I known that the processer is powerful hardware is powerful too..But they have cooling system in My previous samsung Note 9. In this device they to have to think about any cooling system. If there is any software issue they have to bring Update fast. Samsung has to clear heat issue. I am a samsung lover. I have never used any other brand. And this a flagship device of Samsung. I don't want to see flop this device in market. I request to concern this issue. Device is heating specially when using camera,wifi Hotspot,transferring big files....#Note20ultra #Heatingproblem
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garyo
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09-23-2020 12:53 PM in
Galaxy Note
it has improved after the update

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09-23-2020 11:54 PM in
Galaxy NoteDear Samsung Member,
Greetings from Samsung Customer Support!
Please visit this mentioned link to resolve your device heating issue: https://www.samsung.com/in/support/mobile-devices/why-the-device-heats-up-during-use/
For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).
Thank you for writing to Samsung.
Warm Regards,
Samsung Customer Support
FAQ for Samsung mobile. Find more about How to prevent the overheating of your Galaxy device with Samsung Support.
Learn about a few things you can try when your Galaxy phone is slowing down.
